About Shipment
About Shipment
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How long will my hair be shipped after I place an order?
Our shipping cycle is 2-3 working days. Normal stock: 360 Frontal, Frontal, Bundles, Closure . If the order adds the custom service, such as Pony tail, or 360 Wig, or Blonde wig,or U-part wig, or daily customized wig, which will need more extra 2-4 days to be ready for shipment.
Which express do you use? How long can I receive the parcel?
We use DHL, FedEx or UPS. Generally, the package will be delivered within 3-5 business days in the USA, and 5-8 days in other countries.
Do I need to pay the shipping fee?
Our shipping fee is free.However, there are some areas that need to charge the remote fees 20$.
Do I need to pay the customs duty?
The customs duty is determined by the custom of your country. And it is uncertain to know how much about it.
Can I ask for no signature of shipment?
You can make a note in your cart for this or contact us before shipping out. Then we will choose a free sign-off service for you. If the parcel has been shipped, you can call DHL /FedEx/UPS to ask them about it. If no one at home receives the parcel, the courier will call you. Please make sure your phone can go through.
Can you provide the Overnight shipping service?
Sorry for that,we did not have the overnight service.The fastest delivery time is 2days.
Can I receive the parcel on Saturday or Sunday?
The DHL and FedEx are weekend off.If the parcel has been arrived your city,you can go to the local sites to receive it.
I am in a remote area, can you ship it?
Generally, we can ship to most of the countries and regions worldwide, but individual places may be charged remote fees. If the zip code in the area can not be found on the express delivery system, we will not be able to ship it.
Can I use Po.box as the shipping address? Or billing address?
We don't accept PO.box(including FPO or APO) as the shipping address, because the Express(DHL/FedEx/UPS) can't deliver and we only accept the physical address as shipping address.However, you can use PO.box as billing address.